POPULAR QUESTIONS
Frequently asked questions from support
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Before Purchase
Yes, our brown/green version has superior paintable properties and can be used with most types of paint. The Charcoal Black panels, while less suitable for painting, can be sanded and oiled for a deep black finish.
Our wall panels offer a range of advantages, including ease of installation, moisture resistance, versatility in design, and the ability to transform any space with a unique and sophisticated look.
Our panels are made from engineered wood called MDF (Medium Density Fibreboard), which is produced using wood waste and residuals from other wood products. The material we use is FSC certified, ensuring that it comes from responsibly managed forests, making our panels an environmentally conscious choice.
Yes, we offer samples and mini-samples of our panels, allowing you to see and feel the product before committing to a full purchase.
We process and ship orders promptly, but the exact processing time may vary depending on the volume of orders. You can upgrade your shipping for faster delivery, which moves your order to the top of our job list and upgrades from economy to express shipping.
Installation
The installation process is simple and can be done with standard tools like a drill, jigsaw, router, or plunge saw. Attach the panels to the wall using a suitable adhesive like Soudal Fix All or a similar glue, using about half a tube per panel.
Our customer support team is always here to help. Please contact us at 07708007005 or info@thecladding.co.uk if you have any questions or need guidance during the installation process.
Miscellaneous
Our wall panels are designed to be low-maintenance. For general cleaning, simply use a feather duster. In case of painted panels follow instruction provided by paint manufacturer.
. For Charcoal Black panels, you can sand down any marks or scuffs and re-oil if necessary.
Yes, we provide attractive discounts tailored for builders, resellers, and large volume purchases. Please contact our customer support team for more information.